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ID Theft - Phishing
We’ve all heard of someone who was tricked into giving personal information. Perhaps
they received a call from the ”IRS” with an urgent matter needing “your” social
security and banking information. Only to find the call was fraudulent and thousands
of dollars were missing from this unsuspecting consumer’s account. You can protect
yourself from this type of phishing. Crooks come up with new ways each day to steal
your private information. The internet has become a great freeway to obtain information.
I provided some great tips from Stay Safe on Line. You can learn more by visiting
their website:
www.staysafeonline.org/basics/pharming_tips.html
- Watch out for "phishy" emails. The most common form of phishing is emails pretending
to be from a legitimate retailer, bank, organization, or government agency. The
sender asks to "confirm" your personal information for some made-up reason: your
account is about to be closed, an order for something has been placed in your name,
or your information has been lost because of a computer problem. Another tactic
phishers use is to say they're from the fraud departments of well-known companies
and ask to verify your information because they suspect you may be a victim of identity
theft! In one case, a phisher claimed to be from a state lottery commission and
requested people's banking information to deposit their "winnings" in their accounts.
- Don't click on links within emails that ask for your personal information. Fraudsters
use these links to lure people to phony Web sites that looks just like the real
sites of the company, organization, or agency they're impersonating. If you follow
the instructions and enter your personal information on the Web site, you'll deliver
it directly into the hands of identity thieves. To check whether the message is
really from the company or agency, call it directly or go to its Web site (use a
search engine to find it).
- Beware of "pharming." In this latest version of online ID theft, a virus or malicious
program is secretly planted in your computer and hijacks your Web browser. When
you type in the address of a legitimate Web site, you're taken to a fake copy of
the site without realizing it. Any personal information you provide at the phony
site, such as your password or account number, can be stolen and fraudulently used.
- Never enter your personal information in a pop-up screen. Sometimes a phisher will
direct you to a real company's, organization's, or agency's Web site, but then an
unauthorized pop-up screen created by the scammer will appear, with blanks in which
to provide your personal information. If you fill it in, your information will go
to the phisher. Legitimate companies, agencies and organizations don't ask for personal
information via pop-up screens. Install pop-up blocking software to help prevent
this type of phishing attack.
- Protect your computer with spam filters, anti-virus and anti-spyware software, and
a firewall, and keep them up to date. A spam filter can help reduce the number of
phishing emails you get. Anti-virus software, which scans incoming messages for
troublesome files, and anti-spyware software, which looks for programs that have
been installed on your computer and track your online activities without your knowledge,
can protect you against pharming and other techniques that phishers use. Firewalls
prevent hackers and unauthorized communications from entering your computer , which
is especially important if you have a broadband connection because your computer
is open to the Internet whenever it's turned on. Look for programs that offer automatic
updates and take advantage of free patches that manufacturers offer to fix newly
discovered problems. Go to www.onguardonline.gov and www.staysafeonline.org to learn
more about how to keep your computer secure.
- Only open email attachments if you're expecting them and know what they contain.
Even if the messages look like they came from people you know, they could be from
scammers and contain programs that will steal your personal information.
- Know that phishing can also happen by phone. You may get a call from someone pretending
to be from a company or government agency, making the same kinds of false claims
and asking for your personal information.
- If someone contacts you and says you've been a victim of fraud, verify the person's
identity before you provide any personal information. Legitimate credit card issuers
and other companies may contact you if there is an unusual pattern indicating that
someone else might be using one of your accounts. But usually they only ask if you
made particular transactions; they don't request your account number or other personal
information. Law enforcement agencies might also contact you if you've been the
victim of fraud. To be on the safe side, ask for the person's name, the name of
the agency or company, the telephone number, and the address. Get the main number
from the phone book, the Internet, or directory assistance, then call to find out
if the person is legitimate.
- Job seekers should also be careful. Some phishers target people who list themselves
on job search sites. Pretending to be potential employers, they ask for your social
security number and other personal information. Follow the advice above and verify
the person's identity before providing any personal information.
- Be suspicious if someone contacts you unexpectedly and asks for your personal information.
It's hard to tell whether something is legitimate by looking at an email or a Web
site, or talking to someone on the phone. But if you're contacted out of the blue
and asked for your personal information, it's a warning sign that something is "phishy."
Legitimate companies and agencies don't operate that way.
- Act immediately if you've been hooked by a phisher. If you provided account numbers,
PINS, or passwords to a phisher, notify the companies with whom you have the accounts
right away. For information about how to put a "fraud alert" on your files at the
credit reporting bureaus and other advice for ID theft victims, contact the Federal
Trade Commission's ID Theft Clearinghouse, www.consumer.gov/idtheft or 877-438-4338,
TDD 202-326-2502.
- Report phishing, whether you're a victim or not. Tell the company or agency that
the phisher was impersonating. You can also report the problem to law enforcement
agencies through the National Fraud Information Center/Internet Fraud Watch, www.fraud.org
or 800-876-7060, TDD 202-835-0778. The information you provide helps to stop identity
theft.
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